Butler Animal Clinic, 7545 Oak Ridge Highway, Knoxville, Reviews and Appointments (2024)

41 Reviews

Knoxville, Tennessee

Reviews

Liz Johnson

15 Jul 2018

REPORT

Very busy office but worth the wait. Doctors and staff are very nice. I would recommend to anyone to use them as your family vet.

Candice Heinz

15 Jul 2018

REPORT

It's the only place I recommend taking your animals to. They really care and have the best rates. I called around and no one could beat their feline spay price. They took care of my kitty and I am tha... Read More

David Ramon

10 Jul 2018

REPORT

That used to be located on Magnolia. Now they can see your pets pretty quickly. They've saved my blue tick hound a few times and they always seemed to care that his quality of life as well as his future health were going to be as good as possible. When the day finally came that his quality of life was to the point where nothing that I nor they could do to improve upon it then I felt comforted by the way I was explained the situation and given the choice as to what I felt was the best option for him. Beyond that, about a week after he went to sleep, I received the most heartfelt card and handwritten condolences from Dr. Butler's Office. I still cry when I read it... Read Less

Tyler Lyons

7 Jul 2018

REPORT

We took our animal who is more like a child to Butler Animal Clinic. We have taken our animals there several times. We go to get a follow up x-ray on my dogs leg that has been broken 2 weeks after the last check up. We were told that he was showing good progress and to come back in 2 weeks by the doctor. Last week we get x-ray's and we are told bad news. The individual, a male, comes back in and tells us that his leg isn't healing at all and he'd come and tell us some options. He tells us we could have surgery or have our dog's leg amputated. Obviously we aren't keen on amputation but he tells us "three legged dogs have good lives too". So today we go and get consultation for surgery. The doctor wants to do another x-ray to see exactly what's going on with his leg. We find out that his leg is healing just fine! It's healing a little slower but he said that his leg is making progress. He told us to come back in 3 weeks to check up on progress that surgery was unneeded. What's worse is the gentleman from Butler Animal Clinic took poor scans and even had his hands in the pictures! Seeing as I and my girlfriend are both going back to school money is hard to come by. So we sell a one of a kind painting that I bought her for Christmas to help get close to the $2,600 amount we were quoted from a surgeon, all just to find out that it's completely unneeded. We have been going to the Butler Animal Clinic for a while now and we will not be back unless this is made right. This is completely uncalled for and unnecessary. Beware of this place. I had no idea how many recent bad reviews it has had and what poor service we received from that individual.... This isn't how you do business Read Less

Roo Roo

3 Jul 2018

REPORT

Best vet. I love how caring they are. He is the best and I trust him with every pet I have ever had. I have been going to him since my first pet I was 5 years old. They are the best!!!

David Dyer

14 Jun 2018

REPORT

Very nice and good place to take your animals. They are very competitive in prices and I like the service I get from them.

Medium Violet Evans

11 Jun 2018

REPORT

I took my 10 year old Silk terrier in for an emergency visit. I was very impressed with how quickly she saw the veterinarian. She was looked at very thorough and treated. The price for the visit was e... Read More

Katelyn Schnell

5 Jun 2018

REPORT

Phenomenal staff. They were very gentle with my baby, and made her shots as painless as possible. Very knowledgeable and easy to understand.

Nicole Lee

4 May 2018

REPORT

I won't be revisiting. First, the facility feels sterile, yet dirty at the same time. Not a good combination. The staff seems robotic, and too busy to truly provide customer service, and it's uncomfortable and awkward. I don't recall the male vet that did the check up, but my puppy started crying as soon as he began handling him. He wasn't hurting him, but something about his approach was jarring. He offered no solace toward my dog, which I found odd. He gave him a shot, but didn't discuss anything about it. Yes, their prices are low, but no thank you. It's not the right place for those that value more than subpar experiences. I had a great experience at Cedar Bluff Clinic, but the prices are definitely higher. Read Less

Nicole Springs

4 May 2018

REPORT

Johnathan Key

9 Apr 2018

REPORT

See Also

Butler Animal Clinic, Services

This clinic took excellent care of our cat. They were prompt and efficient in their diagnosis and treatment, and the doctor was extremely helpful in explaining everything. We will continue to take our... Read More

Amanda Cook

5 Apr 2018

REPORT

I have always heard great things about this place but after finally going there myself I love it. I switched to Butlers because I was unhappy with my previous vets price and overall care for my cat who has a reoccurring problem. At Butlers the prices are reasonable and the vet actually took time to examine my sick cat and listen to the problem. The cost to have my cat treated here was almost half of what my previous vet had been charging me and she's actually doing a lot better after only one visit. Read Less

shari taylor

26 Feb 2018

REPORT

Have been seeing Dr. Butler for some time now for my furbaby. He and the rest of the staff are all and more than I could ever hope for in a vet. Very caring and knowledgeable. They are not so concerned about money. The health of your pet and it's comfort is number one priority. Dr. Butler is also a straight shooter and doesn't try to talk you into unnecessary tests and procedures. I wouldn't take my baby anywhere else. Read Less

Taylor Harrell

8 Feb 2018

REPORT

They are a little cramped inside, but it's a small building either way. We didn't have to wait long once we signed in and sat down with our cat Eli. We were only there to get Eli a check up and the man that was our doctor was wonderful with him. He was gentle and sweet with Eli and Eli actually was pretty comfortable the whole time. He didn't try to run or hide anywhere. Turns out Eli was perfectly fine and that he discovered he has an allergy to fleas that makes him pull at his hair. I really would recommend that you bring your furbabies there. They aren't expensive and they actually show care for them and they let you stay with them the whole time. I will be turning to them for my pets care anytime. Read Less

Tommy Spurgeon

5 Feb 2018

REPORT

I started going to doctor butlers Veterinarian Clinic back in the early 90s. Dr. Butler senior was running it back then. It was the best place to go then and it is the best place to go now. Dr. Butler jr. Has took over the practice and they running awesome Clinic. I would not take my pets anywhere else other than Doctor Butler. I love their service. They took care of my dogs for all these years and actually say my dog's life about 3 weeks ago when she swallowed a antidepressant that I dropped in the floor. All around just a great place loving and caring people. If you really care about your animal that's where you should go. Read Less

Shanda O.

18 Jan 2018

REPORT

The people at Butler Animal Clinic are the best! They have reasonable pricing and care for the animals like their own. We love the care and expertice that Dr. Patterson has in treating our German Shep... Read More

Barbara S.

30 Jul 2017

REPORT

We have taken our dogs here for many years. All of the vets are very caring and compassionate. The prices are very reasonable. They are always available for questions and explain everything very we... Read More

Rockwell A.

24 Jul 2017

REPORT

I would never take my animals there. I remember the OLD Dr. Butler...he would be ashamed of this place. They are just riding on his good name and are only in it for the money. They should all be asham... Read More

Hannah T.

30 Jun 2017

REPORT

Very poor business. This is possibly the most unprofessional and careless group of veterinarians I have come across. I am extremely sorry to have had my dog neutered here after all he has been through post operation. I brought him home with him whimpering in pain and passed it off as him just being operated on. Within hours his entire lower abdomen was swollen, severely bruised, and red as a beet. The incisions they made and stitched up look like he was carelessly torn apart and stitched back together. He got progressively worse throughout the night and I wound up staying up until opening hours at this clinic to take him back in. The vet that then saw him acted like this was no big deal for him to not walk, urinate, and be in this visibly poor of shape. I asked if the area should be cleaned as it was a bloody mess and she suggested running water on it and prescribed antibiotics. Once again, throughout the night he continued to get worse, and I called and asked to speak to someone but wound up talking to a veterinary technician (I believe named Erica) trying to get a referral to UT small animal. She refused to forward the call to someone that could do so and said the situation wasn't enough of an emergency for him to be taken to UT. While I was checking out at our second visit I also overheard a female veterinarian about a client that had complained in front of other people waiting to be checked in and out. I will continue to use UT and Karns Animal Clinic. I am upset that I did not read further into their poor reviews before taking him here. Read Less

Leah Smith

24 May 2017

REPORT

I have never had an issue with this very before but I am currently very disappointed. My dog takes medication daily for itching and when I called for a refill I was told they couldn't refill it until he was seen. This information should have been given to me last month when I came in to pick up his medication. I've been told I can walk in with him but he will have to suffer until tomorrow. The fact that they won't sell me one tablet do I can bring him in on Thurs is shameful! Read Less

Carol Payne Smith

16 May 2017

REPORT

Comprehensive veterinary care. Affordable !!! Caring staff and I love their walk in option, without appointment your pet will be seen by next available Vet. Love this place to care for my babies.

D Te

9 May 2017

REPORT

Normally Decentit* such a shame to us as we were long time fans of this clinic. We adopted a cat and knew something was wrong. We stopped by once to show a video of the cat having an attack to clarify it it was hairball as we were told. They didn't even look at it so we brought him in and one of the head staff dismissed us with a listen and a "he looks fine to me" and so we left discouraged and went and got a second opinion. Thank God! It was a second group that found a severe lung infection and heart murmur because they took the time to listen to us and actually watched the video we made....twice! They ran tests and we now we have a game plan. I don't fault Butler overall they are busy people but I do believe in taking a second to slow down and listen to your customers and show them they are important. We will be going elsewhere now. Read Less

Jennifer L.

18 Apr 2017

REPORT

I took my cat to Butler yesterday to be put to sleep. It was a horrible experience. I don't remember her name but it was the female vet. She first gave my cat a shot to relax her and it made her sick. Then she says that happens a lot. Would have been nice to be told that up front if it were true. Then she poked around on her for about 20 minutes, never did find a vein and then says I should probably leave because she was going to have to put the shot directly into my cats heart and she didn't want me to have to see that. She said my cat wasn't suffering through all this but how could she know that. Her eyes were open and she was breathing. I think after a couple of tries she should have gotten another vet to stick my cat. It was the most unpeaceful and inhumane thing I have ever experienced and she got paid to do that. I will Never return to that clinic for any reason and would never recommend to anyone. Read Less

dwayne watson

15 Apr 2017

REPORT

Before finding Butler we had used 2 other vets. This is a loving place with staff that cares. Would not consider taking our 2 pups anywhere else. We had another vet want to run $260.00 for the sam... Read More

Eric Gough

13 Apr 2017

REPORT

Some of the best follow up care we've ever received for our pets. Great staff.

Tina Cannon

5 Feb 2017

REPORT

Treats animals like family, fair pricing, easy to find, great parking, wish they were open 24 hours, very nice place to take furbabies

Ashley Caudill

15 Jan 2017

REPORT

Rude front office staff. Dirty dirty dirty office. I waited an hour past my appointment. The vet i saw was nice and knowledgeable but overall experience was bad.

Savannah Keener

21 Dec 2016

REPORT

Our experience here was absolutely terrible. We came in to put our dog down who is diabetic and very weak and asked if they could give him the medication outside to make him more comfortable which they originally agreed to. After an hour of waiting, the vet complained about how far our dog was because the closest parking spots were taken and was not concerned in the least bit about the dog or our well being during this hard time and was only concerned how after he was dead how they would get him into the facility despite us offering to carry him in. When we were trying to reason and explain our concerns the vet just paced away wanting to get her job done. We ended up leaving and going to another vet very upset and will never come back. Read Less

Janis Binkley

3 Dec 2016

REPORT

My visit to Butler's Animal Clinic was positive in every way. My cat was sick so I called first and was told they take walk-ins until 11:30. My wait was less than 30 minutes. Dr. Everett was wonderful...very thorough and caring, even apologizing for my wait. My Kitty got excellent care and the cost was very reasonable. We both left feeling much better! Read Less

Jennifer Dickerman

18 Oct 2016

REPORT

I was recommended to go to this vet from a neighbor. I didn't really feel that the vet I was going to cared about our dog or us really. It is a half hour trip from the house, but I gave it a try.Wow, was I impressed! My dog was sick and they told me to walk in. I was expecting a super long wait but we were seen in about 20 minutes! The vet that was assigned to us was Dr. Everett, a very sweet old man. He did all kinds of tests on my dog, gave him some shots, and prescribed an antibiotic (he'd been throwing up on and off for weeks). The medicine worked and my dog was back to normal within a couple of days.What REALLY impressed me though was that the vet told me to call after the medicine was out and give him an update. He spent a good half hour on the phone with me getting the details and detailing the next step in care for my dog. He really cared and knew what he was talking about!I will gladly take the 30-minute drive to this vet as it was the best care I have ever received (and my dog is 12 years old!)! Read Less

Summer S.

21 Sep 2016

REPORT

I have always heard good things and bad things about Butler Animal Clinic. I actually got to experience how they were first hand yesterday(September 21, 2016) afternoon. The veterinarian was not very friendly and didn't seem to believe me on my dogs issues. The office staff and vet techs are absolutely unprofessional. I wish I could give them no stars on professionalism. After our visit the vet said "I will meet you at the front desk." I walk up and no one acknowledge my presents for five minutes. Instead they were snap chatting and laughing while I am standing there trying to pay and get out of the office. Finally, the vet walks up and a lady(JDL) is what was on my invoice checks me out. I get home and realize they have my dogs DOB wrong on the invoice. It's not that big of a deal, but it's the little mistakes that make you realize that although they are cheaper, you get what you pay for and unfortunately, I got an unpleasant visit and will not return. Read Less

James L.

14 Feb 2016

REPORT

My family is so very upset with Dr Butler's Veterinarian Clinic where we took our cat Stoney Thursday, to get treated just to be released yesterday in no better, if not worse condition than when he went in and my wife found him passed away this morning. We will not take our dog to get spaded as we originally planned on doing, due to the incompetent they have shown with our cat. RIP Stoney. Read Less

David B.

13 Sep 2015

REPORT

They never know why we are there, even though we make an appointment ahead of time. They loose records and get our dogs names wrong, often confusing them with other patients. I frequently have to remi... Read More

Ronnie B.

5 Apr 2015

REPORT

If you hate your animal take them here! Took my dog in because he was throwing up. They did a x-ray and they said he was clogged in his intestines. So of course we listen to the "vet" and say do what you have to do. After 2 days & $700 we pick him up. He was split wide open and everything taken out. Guess what it was? All he needed was a weeks worth of antibiotics, it was just an INFECTION! I talked to at least 4 other vets and they could NOT believe they didn't do blood work first! Just a simple blood test would have shown the infection and a week on antibiotics would have fixed him right up. I called the owner and he refused to help us any on there mistake. This place is very old school and dirty. Few months before got him fixed and they cut into a nerve. My poor dog couldn't lay down all night just crying. My dog hasn't been the same since... Read Less

Shannon G.

26 Mar 2015

REPORT

The doctors at Butler saved my dogs life! She was choking and I brought her right in and they removed the bone and gave her back to me good as new. They didn't even charge me. They are reasonably pric... Read More

Christina A.

23 Feb 2015

REPORT

We took our new pup in for a well visit as they offered walk in appointments. The location was easy to find, facility was clean and parking was very accessible. The staff was super sweet and attentive, the cost for the visit was great! We will continue using Butler Animal Clinic for the remainder of our pet's needs. Read Less

Audrey K.

28 Dec 2013

REPORT

By far the best vet I have ever been to. They are so caring and their prices are reasonable. I am a college student so affording vet bills is not easy especially since my dog is in heart failure. They are honest with me about what needs to be done and don't try to charge me for things I don't need. I have recommended them to all my friends and do so to anyone looking for a vet. Read Less

L M.

28 Jul 2013

REPORT

Best vet around! He takes after his father, very caring! Wouldn't go anywhere else!

strawberryplainscafe

18 Nov 2012

REPORT

I can not tell you enough how much I recommend this location for all your pets needs. I have seen 3 vets there, Dr. Mike, Dr Butler, and Dr. Elliott (think that was his name) who teaches at UT and does surgery at this office as well. My daughter accidentally dropped our schnauzer hurting his leg bad, the diagnose was a rare injury. THEY TOOK him from my HANDS in the parking lot and carried him themselves as they were waiting on me to bring him in for it was an EMERGENCY.....Dr. Elliott did the surgery and did an awesome job.I was so upset, I locked my keys in the car, and they even helped me with that when they did not have too!!!!!... These doctor's really care for the animals and the owners!!!, I live in Strawberry Plains, and gladly make the drive, they are worth it. The only problems I have ever had was with a new student/doctor, and it was not bad, he just did not prescribe a strong enough antibiotic to take care of the problem, I was not charged for the recheck!!! They're prices are very reasonable, and I find that very comforting considering that savings means you can take better care of your animals, and have more regular check-up. I love this office, doctors and staff as well. You could not ask for a better all around facility for the care of your Animal period. A 5 Star establishment hands down..... Read Less

flobird

24 Apr 2012

REPORT

Our puppy, Leia, is a 9-month-old beagle and among many things, is she is a champion explorer. This is the trait that gets her into trouble...A little over a week ago, she got into some Gorilla Glue and long story short, had to have surgery to have the glob of softball sized foam removed from her stomach.Butler Animal Clinic did an AMAZING job, took great care of her, kept her for two nights to make sure that she was going to be ok.They were very professional, treated us and our puppy with upmost respect and kindness. I highly recommend them to anyone who has a four legged family member in need of medical attention.The most amazing thing was the price. For the surgery, room-and-board, and the medication, I was charged CONSIDERABLY less than any other vet I had spoken with.Even if you don't live close to the Karns area, it is definitely worth the drive to get your furry friends over to see them. We will be back for sure!Special thank you to Doctor Brad, you are awesome! Read Less

Adrianna L.

29 Apr 2010

REPORT

Totally recommend this place , their prices are excellent and the service is top quality.My dog was spayed last friday,and the service was amazing, all people was so nice with me, explain me a lot of... Read More

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